How to Deal With Customer Complaints?

In order to address customer complaints in an effective way, you need to discover what your customer is exactly unhappy about and for what reason? Was the product or service not up to the mark? Was he over promised and undersold? Was...

Reviews Are an Integral Part of Customer Service

When you launch a new product in the market, you would like to know how your product is performing in the market. Do the consumers like your product? Are they happy with the quality? Are they pleased with the after-sales service? And...

Consumer Reviews Can Make or Break Your Business

Consumer reviews are probably one of the most important factors for a business. They not only help to impress new potential customers to consider using the product or service, they can also be used as a barometer to gauge the response of...

The Big Business of Paid Reviews

If you have been on the lookout for a small side hustle that can earn you extra cash, then you must definitely have come across posts on various job exchange sites that ask you to review a product in exchange for a...

How to Collect and Analyze Customer Feedback

For any business to succeed, the most important thing is to make sure that the customer is satisfied. If the customer is not happy with the company, then it goes without saying that it cannot thrive. On account of this, it is...

Consumer Feedback Can Be an Important Source of Information

The opinion that a consumer forms about services provided by a company or a product manufactured by a company, can make or break the reputation of the company. It is very rightly said, therefore that consumer is king. In such a scenario,...

When Consumer Complaints Are Result of a Misunderstanding

Most of the times, immigration and overseas education consultancies establish themselves with a view to provide a solution to the client in his quest for finding the means to settle or study abroad. Whenever a student, who is guided by the team...